Policies

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Lot Size 

Our pricing is based on your lot's total square footage.  Additionally, your lawn areas must be easily accessible for our lawn mowing equipment. If your back yard (or any lawn area) is fenced in, it must have a gate or opening that is a minimum of 37” wide. If you have Multi Levels, Steep areas, or not a typical, relatively flat, normal lot with good access, please email us for a quote. 

Lot Size Discrepancy

Our pricing is based on your lot's total square footage. We will schedule service and confirm the accuracy of your lot size. However, if there is a discrepancy in lot size, we will adjust your pricing accordingly and charge your card the correct price. 

Items In The Lawn 

In order for us to offer affordable prices for our services, our crews must work efficiently and quickly. We ask that you please remove toys, lawn chairs, or any other misc. items from your lawn prior to our crew showing up for service. This will insure that we can be as efficient as possible, allowing us to keep or prices affordable. 

Surprises

When you sign up for service it is assumed that your lawn is not overgrown; and prices are based as such. It takes substantially longer to mow an overgrown lawn, and clippings will need to be bagged and removed/disposed of. If our crew shows up for the first time to provide service and your lawn is overgrown you will be charged 2.5 times the weekly rate for the initial mowing. 

Leaves

Leaf clean up is not a part of our Mow & Go service. While we will mulch small amounts of leaves and disperse them into the lawn, large amounts of leaves will leave a less than desirable result. If your property has large trees or is surrounded by large trees, you may want to take advantage of our Fall Leaf Clean-Up service to assure a well kept yard. Please contact us for a quote. 

Planting Beds & Tree Rings

De-weeding and cultivating planting beds & tree rings is not a part of the Mow & Go service. We offer this service on a time and material bases. Please refer to our Services Offered page. 

Gates & Pets

If you lock your gate, it must have a combination lock for us to service your property. Our crews are very careful about locking and closing gates, but we do not guarantee that a pet will not escape from the yard, therefore, you accept our service with this provision. Please make sure your pets are inside when we are out to service your yard. If your pet is outside we will not enter to mow the area your pet is contained in. If your gate is locked and we can not unlock the gate we will not mow the area contained by the locked gate. No credit will be given as a result of the above conditions. 

Pools

Servicing a home with a pool actually creates more edging, line trimming, and less open areas to mow. It also takes extra time to minimize the grass clipping from going into the pool. Because of this, there is no reduction in price. 

Insurance

We are fully insured. 

Liability

Marty Mows shall not be liable for damages by reason of any delay in commencement or completion of work due to causes beyond its control and without its fault or negligence including, but not limited to, acts of god or of the public enemy, acts of the government, fires, floods, epidemics, quarantine restrictions, strikes, freight embargoes, unusually sever weather or delays of a subcontractor due to such causes. In addition, customer shall indemnify, defend and hold harmless Marty Mows and any of its employees, agents and subcontractors from any and all claims, damages, losses, and expenses, including but not limited to attorney’s fees arising from any damage, loss, or injuries caused directly or indirectly to any and all property, persons or entities.